◦ Ragan Report Archive

Getting a flabby intranet back in shape

This column appeared in the Ragan Report in January of 2001.  Going back and reading it, I’m surprised at how much of the advice still remains true.  When corporate communications takes a hands-off approach to the intranet, almost invariably it grows into a mess of poorly organized pages.  The shift in the role of internal [...]

Corporate E-mail publications: A remedy for employees with overloaded inboxes

This TechnoFile column appeared in the November 2000 issue of the Ragan Report.  What amazes me is how both the problem and the advice haven’t changed more than ten years later.  Companies are still flooded with useless broadcast e-mail messages.  And getting control of it means doing things differently.  E-mail publications that combine information from [...]